Sales Terms & Conditions

  1. All monetary references are in SGD currency
  2. All sales of goods by Baby Carriers Rental SG (BCRSG) are final and non-refundable.
  3. Exception for Preorders are eligible for partial refund (deducting transaction fee of 3.6% + 0.50 SGD) upon request, if the wait is more than 90 days from the date of payment.
  4. Product prices displayed on our website are before delivery fees and for self-collection at BCRSG Home Office only. If you require delivery service, please select the correct shipping option at product checkout, or speak to BCRSG regarding your preferred shipping provider. 
  5. All non-discounted products are entitled to 1 (one) year warranty for manufacturing defects under BCRSG. Manufacturing defects refer to issues that compromise usage safety only.
  6. Colour of products shown in the picture on BCRSG’s website may slightly differ due to differing computer monitor settings, lightings, photo angle taken, etc. 
  7. Lifetime online support by our Babywearing Educator via WhatsApp (text, video or photo) is complimentary with all carrier purchases at original retail prices, up to 15 (fifteen) minutes per month
    • Only applies to the Client who has directly purchased the product with BCRSG, and regardless of the number of his/her children.

    • Support ceases once the carrier has been handed down to anyone else. 

  8. If you have questions or require additional assistance prior to purchase, please contact us via WhatsApp at +65 9338 4306 OR use the <Need Help?> Chatbox on our website.

    • Kindly leave us your contact number (with country code) along with your message, should you prefer us returning your chatbox messages via WhatsApp.

    • If you fail to hear from us within 72 hours OR if you have urgent requests, nudge us via social media platforms (i.e Facebook or Instagram) to connect with us ASAP.

 

*Baby Carriers Rental SG reserves the right to amend the Terms & Conditions without prior notice.