Sales Terms & Conditions
- All monetary references are in SGD currency.
- All sales of goods by Baby Carriers Rental SG (BCRSG) are final and non-refundable.
- Exception for Preorders are eligible for partial refund (deducting transaction fee of 3.6% + 0.50 SGD) upon request, if the wait is more than 90 days from the date of payment.
- Product prices displayed on our website are before delivery fees and for self-collection at BCRSG Home Office only. If you require delivery service, please select the correct shipping option at product checkout, or speak to BCRSG regarding your preferred shipping provider.
- All non-discounted products are entitled to 1 (one) year warranty for manufacturing defects under BCRSG. Manufacturing defects refer to issues that compromise usage safety only.
- Colour of products shown in the picture on BCRSG’s website may slightly differ due to differing computer monitor settings, lightings, photo angle taken, etc.
- Lifetime online support by our Babywearing Educator via WhatsApp (text, video or photo) is complimentary with all carrier purchases at original retail prices, up to 15 (fifteen) minutes per month.
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Only applies to the Client who has directly purchased the product with BCRSG, and regardless of the number of his/her children.
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Support ceases once the carrier has been handed down to anyone else.
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If you have questions or require additional assistance prior to purchase, please contact us via WhatsApp at +65 9338 4306 OR use the <Need Help?> Chatbox on our website.
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Kindly leave us your contact number (with country code) along with your message, should you prefer us returning your chatbox messages via WhatsApp.
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If you fail to hear from us within 72 hours OR if you have urgent requests, nudge us via social media platforms (i.e Facebook or Instagram) to connect with us ASAP.
*Baby Carriers Rental SG reserves the right to amend the Terms & Conditions without prior notice.