Full Terms & Conditions

General Information

1. Baby Carriers Rental SG (BCRSG) carries only authentic, safe and clean products for both rental and sales. 
2. We will not rent or sell any product that has expired or have not gone through safety testing.
3. All rental pieces are properly checked, washed and sanitised after each rent for safety and cleanliness.
4. If you are opting for a direct rental, kindly skip consultation related info (1st 4 sections) and jump right into Process of Rental (for locals) or Process of Rental (for tourists) onwards.

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For Baby-wearing / Toddler-wearing

Fitting and Consultation session (Baby/ Toddler Carriers only)

BCRSG conducts personal/ couple/ group consultation and education sessions on proper babywearing techniques which includes options exploration.

Our educator is certified from Germany Babywearing school whose background is also a Singapore registered staff nurse with >15 years experience.

Inhouse at Home office (SengKang East Way)

1. For a personal fitting/ consult session, SGD $50 per hour will be charged; maximum of 2 adults can attend and you are encouraged to bring baby along. 
2. Additional attendee such as spouse or caregiver who is a listening and learning adult, whether they will join in the fitting or not, will be charged at $10/hour on top of stated rate.
3. Please be punctual for your session.
4. If session exceeds an hour from the booked hour, it will be charged on an hourly basis. This is non-negotiable.
   
5. Please take note educator will be focusing on teaching and maximising your learning, her responsibility does not include reminding clients on total time spent. If you only wish to have an hour consult, you are encouraged to keep to keep your own time check.
6. Please be aware if any hour of consultation crosses over to other client’s time slot, our consultant will have to split her attention and priority will given to the client who has the appointment hour booked. If you foresee that you might require a consultation of more than an hour, we urge you to book accordingly beforehand.
   
7. Our educators will recommend you several carriers based on your needs during the consultation. If you have any carrier brand in mind, please notify BCRSG before the session. 
8. There is no limit to the number of carriers you can try. If you already own a carrier (any brand & type) and would like our educator to help you fit it well to your build, please feel free to bring it along. Proper teaching will be provided to empower you to adjust it yourself/spouse in the future.
9. Availability of our educators can be viewed via the “Book Now” tab in BCRSG Facebook page or directly in Setmore Calendar. You will be contacted thereafter to make the payment to secure the time slot selected.
10. If payment is not made within 48 hours from the time where payment details is given, kindly be aware that we will release the slot to next available person who may also need our Babywearing help. 
    
11. For appointment bookings on Weekday Evenings (5pm onwards), Saturdays, Sundays and Public Holidays, it will be only be accepted on case by case basis subjected to educator’s availability. You can request via social media chat or email. There may be an extra charge of $5/hour, please check with us prior to booking. 
12. Please understand as much as we want to focus on what we are doing for you, because we operate from home office upon request, disturbances due to the need of children time to time might be present.
13. Please commit to the appointment so as not to deprive others who needed it. In the event that you are unable to make it for your appointment after payment, you can choose either of the options:
1. Reschedule your appointment within a month,
2. Offset the fee from your future baby carrier direct rental (all types) or purchase (only applicable to certain baby carrier brands),
3. Convert the fee into a consultation voucher which can be utilised by your family or friends.
14. Rental is charged apart from consultation at 5% off (except new carriers rental) & there will be an offset of $10 if clients make a direct purchase right after consultation (only applicable to Soft Structured Carriers & cannot combine with other promotions nor be claimed on weekend/PH consults).
15. Any sling/carrier purchase after session is entitled to a lifetime complimentary online Babywearing support so long it is the same couple using the purchased item no matter number of children (limit to 15 minutes per month).
16. All deals and payments are sealed at the end of the session. No dispute will be entertained after attendees leave the consult premise. 
17. We have a strict no refund policy. Any purchase decision made during the consultation are irreversible. 

Home Visit (in your own cosy unit)

1. Our 2023 charge for House Call is $40/hour + transport fee (Grab / Taxi).
2. Cost stated is based on 1 attendee per hour, calculated from the moment we step out of our home office to the moment we arrive back at our home office.
3. Additional attendee such as spouse or caregiver who is a listening and learning adult, whether they will join in the fitting or not, will be charged at $10/hour on top of stated rate.
4. Payment for extension of time is by per hour block.
5. Professional Consultation Fee cannot be waived. Sales is charged apart from consultation.
6. Clients have a complimentary 7 days rental extension on the rented carrier of their choice after a house call.
7. Payment will be accepted using Bank Transfer, PayNow (UEN), PayLah!, GrabPay or Credit Card.
8. Service is subjected to educator's availability and BCRSG is not obliged to agree to home visits especially on a public holiday or weekend (priority is given to babies of families with special needs).
9. If we accept a PH or weekend house call, client has to top up $10 per pax per hour.
10. Carriers exploration will be limited to 1 huge lugguage (about 15 to 20 slings & carriers).
11. Clients who chose to learn skills and opt out from exploration of options are charged the same rate without negotiation.
12. Any sling/carrier purchase after session are entitled to a lifetime complimentary online Babywearing support so long it is the same couple using the purchased item no matter number of children (limit to 15 minutes per month).
13. Regardless of purchase, client can request for a complimentary nursing cover worth $36.90 from us as a new mum gift to celebrate your new parenting journey. This has to be requested during booking of home visit in the remarks section.
14. All deals and payments are sealed at the end of the session. No dispute will be entertained after educator left the client’s home premise. 
    
    

Online Video Call

1. In certain special circumstances, online support using ZOOM or WHATSAPP application is possible to render assistance to clients who are unable to meet up face to face but require consultation.
2. Consult charge is calculated by $10 per 15 minutes block with minimum of 30 minutes as basic if you are a first timer with us (additional listening & assisting adult is charged $10/hour on top of the first pax rate)
3. Client should at least own one sling or carrier for session to be purposeful and effective if you are aiming for a proper adjustment and fitting it right to your body build.
4. If client does not own any sling or carrier, session will be focus on learning the ergonomics of Babywearing and comparing options on screen that client would like to explore OR client can opt for to and fro courier delivery of 5 carriers within the same day while educator guide user on screen. 
5. For clients who purchased sling/carrier from BCRSG before, we provide 15 minutes complimentary consultation per month when client require support. This applies ONLY if requested day and time fits our educator’s schedule.

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Process of Rental (for Locals)

Baby Product Reservation & Payment

1. If you want to rent from BCRSG, please fill up Baby Carrier Rental Form; availability will be responded via WhatsApp.
2. If no response received within 48 hours OR for urgent requests, kindly nudge us via social media messaging system, i.e. Facebook or Instagram, to connect with us.
3. BCRSG charges rental fee by per week basis. Please discuss with our admin staff for special cases. Take note we are not obliged to fulfil any unique requests.
4. Product reservation is secured only after a rental payment (provided the slot has not been taken up by other clients).
5. BCRSG has the right to rent product to anyone who secures their booking with us on a first pay first serve basis.
6. Rental / Reservation payment can be made via Credit Card through website, PayNow to our company UEN (preferred) or traditional Bank Transfer.
7. New piece rental (if there’s availability), an additional $5/week will be charged.
8. If our rental pieces are all well booked and you only can rent a new piece (if there’s availability), the $5/week new piece charge will still applies.
9. If you are requesting for a specific colour/version option, an additional $5/week will be charged as well. If not, it is deemed that any colour/version is acceptable once payment is made.
10. There is a late request charge for orders that are required to be fulfilled:
• within 12 hours from payment time: $20
• within 24 hours from payment time: $10

11. Product sizing tryout (i.e. for stroller / car seat) is allowed before rental booking only if client is agreeable to $5 per piece tryout charge (limit to a 10 minutes time frame) without educator's assistance. This fee, however, will be waived if rental is confirmed and paid right after session (waiver is only applicable for rental booking that costs $50 and above).

 

Security Deposit

There is a refundable security deposit per rental piece as shown in the table:

Small Item	Amount (SGD)
Slings / Wraps / Obuhimo / Meh Dai Babywearing Windbreaker  High Chair Mifold Car Seat PlanePal / FlyLegsUp Universal / YoYo Sibling Step Board	$50
Soft Structured Carrier Shoulder Carrier Ride Safer Vest	$150
Big Item	Amount (SGD)
Stroller Bedbox Travel Cot Urban Kanga Car Seat	$200
SlumberPod	$250
Only Bugaboo Butterfly / Bugaboo Donkey Stroller	$500

 

1. The refundable security deposit can be paid during the following:
• along with Rental Payment, or
• 24hrs before rental starts (for clients who opted for delivery), or
• Carrier Collection (only if staff is present to receive/ verify it)

3. Security deposit has to be paid via PayNow to company UEN or by traditional Bank Transfer.
4. If client wishes to make refundable security deposit payment via credit card method, be informed there will only be a 95% deposit refund after rental due to transaction fees incurred through payment portal.
5. Deposit will be refunded via PayNow, Bank Transfer or GIRO through our BCRSG corporate account within 14 business days counting from the point we received the rented product back.
6. We process refunds by batch and business days are based on BCRSG operational days. You may check our Setmore calendar if you need reference on our operational days.
7. Any defects detected within the rental period, client has to inform admin as soon as WIFI or 4G is accessible so as not to jeopardise next client in queue.
8. Integrity of product will be inspected within 72 hours upon return (for pieces returning by delivery, it will be counted from the point we received the product on hand).
9. BCRSG has the right to partially refund or not refund the deposit based on the following:

• Partial refund if rented product has:
• obvious crack/ peeling
• huge scratch
• discolouration
• permanent stain
• missing part
• spoilt part
• No refund if rented product has:
• spoilt buckle or stitch which may risk safety for the next user
• damaged wheels, joints or parts where function has been compromised which cannot be replaced
• met into trauma before (such as car seats that encountered accidents)
• was lost 
• Goodwill will be extended for minor scratches, but this is subjective, thus will be dealt with on a case by case basis.

10. BCRSG will deduct the following through refundable security deposit paid:

• Late return fees by per day count ($5 for carriers, $8 for items)
• Last minute decision on courier instead of self collection or return
• Rental loss from the next client in queue due to current client’s failure to return rented item on agreed date OR due to spoilt parts that need to be fixed thus compromising next client's booking.

 

Collection of Baby Product

1. You may self-collect the rented item at 122C Sengkang East Way (sheltered all the way from Bakau LRT).
2. We do have an alternate pickup/return venue at Redhill (weekday certain hours only) or Parkway Parade (Saturday 4-5.30pm only) or MBS area (11.15am or 1.30pm only) with $5 surcharge per meet
3. The first day of carrier collection is counted as Day 1. You have to return the rented item by Day 7 if you are looking at one week rental, Day 14 for two weeks and Day 28 for one month rental for illustration.
4. In the event that you are unable to collect the booked item on Day 1 that has been agreed upon, rental still commences on that day. However, as long as the product is not reserved after your rental period, company can review on a case by case basis.
5. Proper product usage will be taught on the day of collection if educator is present (kept within 10 minutes). Otherwise, you can request for an official video to be sent for your reference (if there is any).
6. Before completing product handover to start rental, BCRSG will alert client any parts or minor functions that fell short which require attention through face to face or photos/videos method. Once mutually agreeable and handed over, it is deemed that client has accepted the rented product is in expected functionality and condition.
7. Any malfunction, defect or missing part found in the rented product out of what company has informed will not be acknowledged after handover process has completed.

 

Delivery of Baby Product

1. Product delivery is made possible in the event when client cannot find a mutually agreeable day and time to meet our team up for collection/return.
2. Delivery cost is to be borne by client at a flat rate of $10/trip for small item, and $15/trip for big item. Small or Big item classification is based on refundable deposit table as above.
3. Multiple items per trip may incur extra charge if size or weight exceeds certain requirement, please contact admin for more info. 
4. Proper product usage will be taught upon delivery if requested.
5. Upon receipt of rented product, if there is any product quality which has fell short of expectations, client has to alert BCRSG within 6 hours of receipt. Otherwise, BCRSG has the right to not acknowledge any defect, malfunction or missing parts because all products are well checked before fulfilment team collects them.
6. In the event of a failed delivery trip (e.g. no one is available to receive delivered product or failure to provide product during return pickup), client must bear the cost of failed delivery.
7. If client would like to arrange for external delivery service, responsibility is to be borne by client if item is lost or damaged during transition. 
8. Similar to self collection, the day of product receipt will be considered as Day 1 and the product has to reach us by the return date agreed upon.
9. Client is encouraged to alert us a day before last day of the agreed rental date with regards to whether the rented product is ready for collection the following day.
10. If there is no prompt from client on the last day of rental, BCRSG will deem it as late return/ auto rental extension.
11. BCRSG is not obliged to accommodate to last minute changes of delivery time and venue. If our fulfilment team can make it, BCRSG will do our best. 

 

Return of Baby Product

1. Kindly check our presence before returning rented product.
2. Product should return to BCRSG by hand, through a family member or a courier man, stating the name of the one who booked the rental with us.
3. Clients who opted for other methods of return delivery such as Smartpac, Qdelivery or Ninja Pack, please keep to the agreed rental time frame; you have to drop off at respective postage points i.e. at least 2 days prior to last rental date.
4. Additional to pointer 3, client need to show proof of postage via video so BCRSG will not charge client in the event logistic company failed to send rented product on time.
5. Although BCRSG takes the responsibility of product cleaning, client has to clean up or send product for professional wash prior to returning to BCRSG if there is accidental vomit or bowel stains. Kindly remember to inform BCRSG prior if such happens.
6. Client is encouraged to keep to rental dates agreed upon. BCRSG is not responsible to remind client for product return.
7. Late return of rented product will be charged at $5/piece/day for small item and $8/piece/day for big item. 
8. If subsequent rental is compromised due to client’s late return of rented product, client will have to compensate for BCRSG rental loss.
9. Extension of product rental is only possible when there is no booking after the rental period agreed upon.
10. Please inform BCRSG if product (i.e. car seat) has met into any accidents. Product that has gone through some trauma will render it invalid for future use for the safety of others.
11. If client would like to purchase a new baby product from BCRSG after rent, please alert accordingly and availability will be responded.
12. Lifetime online support will be rendered in terms of Babywearing techniques for an additional of $10 above purchase price. 

 

Exchange / Postponement 

1. In the event of an exchange or postponement of rental product before starting rent, it will be based on availability.
2. If an exchange or postponement can be done, it will only be allowed once.
3. All exchange will incur a $10 admin cost.
4. Client is only allowed to exchange rented product to another of equal or lower rental rate (subject to availability) and the difference in rental fee will not be refunded.
5. Client may exchange to a product of higher rental rate only if they are available, but topping up the difference is required.
6. The moment rental commenced at 00:01 hour SGT on agreed rental start date, exchange is not allowed.
7. If client insists on an exchange for whatever reason once rental has commenced, paid rental fee will be forfeited and new rental item fee will be recalculated for payment.
8. For postponement prior to rental commencement, it will only be allowed if new rental start date is within 3 months period from the initial first day of rental no matter the reason. If not, rental fee paid will also be forfeited.

 

Cancellation 

In the event of cancellation by client's choice, please refer to the following:

 

Time Period before 1st day of Agreed Rental Start Date	Refund Percentage of Paid Amount	Compulsory  Admin Charge (SGD)	Admin Surcharge on SG School Holidays (SGD)
> 30 days	100	10	10
15 - 30 days	75	10	10
01 - 14 days	50	10	10
0 day	0	0	0

1. If client is uncontactable through emails, WhatsApp or phone call collectively at least 5 prompts from us after rental payment to facilitate logistics planning, we will also forfeit the amount paid.
2. If client paid through BCRSG website and wishes to withdraw decision made before any start date has been decided, it will be classified as the first tier of > 30 days.
3. ‘SG school holiday’ in the table above refers to dates stated on Singapore Ministry of Education website.
4. Admin Surcharge on school holiday refers to the period of rental booked (any day that falls within the school holiday period is counted); not the period of refund processing. 

*Baby Carriers Rental SG reserves the right to amend the Terms & Conditions without prior notice.

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Process of Rental (for Tourists)

Baby Carrier/ Item Reservation & Payment

1. If you would like to rent a carrier from Baby Carriers Rental SG (BCRSG), please fill in this form. Availability and suitability will be responded: Baby Carrier Rental Form (In the event we did not respond by 48 hours OR for urgent requests, kindly nudge us at our social media platforms instant messaging system i.e. Facebook or Instagram to connect with us)
2. BCRSG charges rental fee by per week basis. If you wish to have it otherwise, please discuss with our admin staff for special cases. Take note we are not obliged to fulfil any unique requests. BCRSG decision is final. 
3. Reservation of a carrier/ item within a specific time frame is made possible by with a rental payment (provided the slot has not been taken up by other clients).
4. We have the right to rent our carriers/ items to anyone who confirms their booking with us at a first pay first serve basis.
5. Rest assured overlapping of baby carrier/item rental booking will not happen.
6. Rental payment can be made via Credit or Debit Card through website through VISA or MasterCard. 
7. Please take note for rental of new piece of baby carrier/item (if there’s availability on your request), an additional $5/week will be charged.
8. If our fitting/rental pieces are all well booked and you only can rent a new piece (if there’s availability), an additional $5/week will be charged as well (but we will not count this if you have opted for pointer 7).
9. If you are requesting for a specific colour/version option, a top up of $5/week will be charged too.
10. If there are no colour/version of choice indicated, it is deemed that any colour is acceptable once payment has been made. No colour selection charge will be imposed in this instance.
11. There is a late request charge for orders that are required to be fulfilled:
• within 12 hours from payment time: $20
• within 24 hours from payment time: $10

Security Deposit

1. There is a refundable security deposit per rental piece as shown in the table:

   Small Item	Amount (SGD)
   Slings / Wraps / Obuhimo / Meh Dai Babywearing Windbreaker  High Chair Mifold Car Seat PlanePal / FlyLegsUp Universal / YoYo Sibling Step Board	$50
   Soft Structured Carrier Shoulder Carrier Ride Safer Vest	$150
   Big Item	Amount (SGD)
   Stroller Bedbox Travel Cot Urban Kanga Car Seat	$200
   SlumberPod	$250
   Only Bugaboo Butterfly / Bugaboo Donkey Stroller	$500

    

2. The refundable security deposit only can be paid in SGD CASH during product handover.
3. If client wishes to make refundable security deposit payment via credit or debit card method, be informed there will be 5% payment gateway transaction fee AND international bank transfer charges during our refund back to you and that telegraphic transfer will cost from $30 SGD onwards which should be borne by client, deducted from the deposit paid.
4. Deposit will be refunded immediately during product handover at agreed location and timing (+- 30 mins) if client paid by SGD CASH for the rent. 
5. Clients who opted for International Bank Transfer through our corporate account due to whatever reasons, it will be done within 14 working days counting from the point we received product back and refund will not be in full. We process refunds by batch and working days are based on BCRSG operational days. You may check out our Setmore calendar if you need reference of our operational days.
6. Any defects within rental period, client has to inform admin as soon as you are in WIFI or 4G zone so as to not jeopardise the next rentee in queue.
7. The integrity of the carriers/ items will be checked immediately for SGD CASH paying clients. Inspection will be within 72 hours (from the point we get carrier/item on hand from our delivery team) for clients who has made payment by card.
8. We have the right to partially refund or not refund the deposit based on the following:
• Partial refund if the baby carrier/ item has:
• crack/ peeling on product
• huge scratches
• discolouration
• permanent stain
• missing parts
• spoilt parts
• No refund if baby carrier/ item:
• Buckles or stitches are spoilt & may risk safety for next rentee
• Wheels, joints or parts of baby stroller/ item are damaged where function of the baby item has been compromised
• Item has trauma during rental (such as car seats that encountered accidents)
• Lost of entire carrier/ item
• Goodwill will be extended for minor scratches but this is subjective, thus will be dealt with on a case by case basis
9. We will also deduct the following through refundable security deposit paid:
• Late return fees by per day count ($5 for carriers, $8 for items)
• Last minute decision on courier instead of self collection or return
• Company’s rental loss for the next rentee in queue due to current rentee’s failure to return item on agreed date OR due to spoilt parts that need to be fixed thus compromising next rentee booking

Collection of Baby Carrier/ Item (skip this if you are opting for delivery service)

 

1. You may self-collect the rented item at 122C Sengkang East Way (sheltered all the way from Bakau LRT) 
2. The first day of carrier collection is counted as Day 1. You have to return us the item by Day 7 if you are looking at one week rental, Day 14 for two weeks and Day 28 for one month rental for illustration.
3. In the event that you are unable to collect the booked item on Day 1 that has been agreed upon, rental still starts on that day. However, as long as the item is not reserved after your rental period, we can review on a case-by-case basis.
4. Proper product usage will be taught on the day of collection (kept within 10 minutes), otherwise, you can request for an official video to be sent for your reference (if there is any).
5. During product handover, our company will take the responsibility to alert client of any parts or minor functions that fell short which require attention. Once mutually agreeable and handed over, it is deemed client has accepted the rented product is in expected functionality and condition. Any malfunction, defect or missing part found in the rented carrier/ item out of the discussed will not be acknowledged

Courier of Baby Carrier/ Item (Tourists' preferred method)

1. Product delivery is made possible in the event when client cannot find a mutually agreeable day and time to meet our team up for collection/return. However, cost is to be borne by client at a flat rate of $10/trip for baby/toddler carrier, and $15/trip for baby item. Proper stroller usage will be taught during delivery on request.
2. Upon receipt of rented carrier/item, if there is any product quality that has fall short of your expectations, client has to alert our delivery team on the spot. Otherwise, BCRSG has the right to not acknowledge any defect, malfunction or missing parts once handed over.
3. In the event of a failed courier trip (e.g. no one is available to receive delivered product or failure to provide product during return pickup), client may have to bear the cost of the failed delivery.
4. If client would like to arrange for own delivery service (e.g. a friend who resides locally is collecting on behalf of you), please note that responsibility is to be borne by client if item is lost or damaged during the transition.
5. Similar to self collection, the day of product receipt will be considered as Day 1 and the carrier has to return by the return date agreed upon.
6. Please take note client is encouraged to alert us a day before last day of the agreed rental date with regards to whether the rented product is ready for collection the following day. If there is no prompt from rentee, BCRSG will deem it as late return/ auto rental extension.
7. For clients who has flight delayed or decided to stay in Singapore longer: Rented item cannot be extended unless you have approval from BCRSG admin. Fulfilment team should not be the one liasing on this.
8. BCRSG is not obliged to accommodate to last minute changes of delivery time and venue. If our fulfilment team can make it, BCRSG will do our best. 

Return of Baby Carrier/ Item

1. Rental piece is supposed to be returned to us by hand, through friend/family member or through our fulfilment team (if you opted for delivery). Kindly alert to check our presence before sending the item over if you are facilitating return on your own.
2. Washing of baby carrier or item is not required before returning to us if no huge event has occurred during rental. Rest assured we do our own proper cleaning after each return. However, if your child vomit or pass motion on the product, please take responsibility to clean them up or you might need to pay for the professional washing that we will be sending the carrier/item to. Remember to inform us prior if there are such episodes during the rent.
3. You are encouraged to keep to the rental dates agreed upon. Late return of product will be charged at $5/piece/day for baby/toddler carriers while other products such as Strollers, Car Seats, Travel Cots, SlumberPod or BedBox will be charged at $8/piece/day.
4. BCRSG is not responsible to remind you on the product return. 
5. If subsequent rental is compromised due to client’s late return of rented product, client will have to compensate for the loss of rental.
6. Extension of product rental is only possible when there are no bookings after client rental period.
7. Please inform BCRSG if your product (i.e. car seat) has met into any accidents. Product that has gone through some trauma will render it invalid for future use for the safety of others.
8. If you would like to purchase a new baby carrier/item after rental before flying back to your home country, please alert BCRSG and we will inform you the available colour options or designs accordingly.

Exchange / Postponement 

1. In the event of an exchange or postponement of rental product before starting rent, it will be based on availability.
2. If an exchange or postponement can be done, it will only be allowed once.
3. All exchange will incur a $10 admin cost.
4. Client is only allowed to exchange rented product to another of equal or lower rental rate (subject to availability) and the difference in rental fee will not be refunded.
5. Client may exchange to a product of higher rental rate only if they are available, but topping up the difference is required.
6. The moment rental commenced at 00:01 hour SGT on agreed rental start date, exchange is not allowed.
7. If client insists on an exchange for whatever reason once rental has commenced, paid rental fee will be forfeited and new rental item fee will be recalculated for payment.
8. For postponement prior to rental commencement, it will only be allowed if new rental start date is within 3 months period from the initial first day of rental no matter the reason. If not, rental fee paid will also be forfeited.
9. If it is due to any health reasons that client can produce a medical certificate, postponement can be extended to 6 months from the initial first day of rental.

Cancellation

1. There is a strict no cancellation rule for tourists. No rental refund request will be entertained if you have decided to give up the rental on the period agreed prior. We encourage you to bring forward the rental to your next Singapore holiday instead.
2. If client is uncontactable through emails, social media messaging, WhatsApp or phone call collectively at least 5 prompts from us after rental payment to facilitate logistics planning, we will also forfeit the amount paid.

 

 

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Social Media Contests

1. All winnings are supposed to be accompanied by a paid face to face Babywearing Consultation session to ensure client knows how to utilise the winning product safely and ergonomically (5-10 mins no charge needed).
2. Winners are to contact BCRSG using the same account participated in contest to arrange for collection and consultation .
3. Winners can choose to exchange winning items for rentals instead if they wish to.
4. Winnings will be invalid if collection is arranged more than 6 months after announcement date unless agreement has been made prior with BCRSG Team.
5. If winner did not tag BCRSG on their profile post after collection & usage of winning items, they are not qualified to re-join another giveaway within the next 24 months.
6. Winnings will be forfeited if winners do not agree with our terms.

------------------------------------------------------------------------------------------BCRSG reserves the right to amend Terms & Conditions without prior notice.